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TDS Global Solutions

Example of our work

Vendor Management

Large Prepared Debit Card Provider

For this international Debit Card Provider, TDS provides ongoing dedicated “on-site” vendor management. With multiple sites and multiple vendors, TDS provides a team of operational SMEs to be the eyes and ears of the client to oversee productivity, quality and communicate and implement regular program changes.

Example of our work

Language Skills Assessments

Protect my Brand

Many of the world’s leading companies depend on Versant, our fully automated language skills assessment tool in the hiring and recruitment process to protect their brand and increase CSAT regarding language proficiency. When it comes to recruitment for offshore, nearshore and in many cases W@H, operations, inadequate language skills are the biggest knock-out factor. Clients use Versant to create global standards and streamline their recruitment process.

Example of our work

Executive Search

Take me to the Next Level

The owner of a nearshore service agency knew that in order to take his company to the next level, he needed to hire a President with global experience to propel business growth. TDS presented 6 highly qualified candidates, guided the client through the decision making process, and assisted in negotiating the final offer. Since then TDS has supported this client with three other critical fill positions.

Example of our work

Mergers & Acquisitions

Increasing Top Line Revenue & Portfolio Diversity through Acquisition

TDS recently supported a US multi-national company in the acquisition of two assets of an Asian company (one located in the US and the other in LATAM). In addition to putting the buyer and seller together, TDS supported the due diligence and negotiation process. The entire deal was consummated in less than six months.

Example of our work

Outsource Partner Selection

HELP! Help me Quickly

An international fraud and data security company, reached out with an urgent client data breach, consumer affairs requirement. They needed to immediately put a customer response / hotline in place that could support 18 languages within 48 hours to coincide with the launch of social media communications. TDS used its global knowledge base of service providers to select a European and Asian dominate vendor to immediately support the client requirements.