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Versant Tests For Assessing Language Skills

Hire better foreign language & English-speaking call center agents

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In partnership with Pearson to deliver
the Versant English Test and other language tests.

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Pearson is the world's leading digital learning company that creates and maintains the science and technology behind Versant.

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Versant is an automated proficiency test for recruitment, training, and placement that evaluates factors like writing skills or English proficiency.

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As the oldest distributor of the Versant test, TDS Global Solutions has over a decade of expertise in shaping and delivering Versant’s industry-leading language assessment solutions.

Trusted by BPO providers worldwide, TDS Global Solutions maximizes the impact of the Versant test to ensure spoken English proficiency meets global standards—delivering call center teams ready to excel.

Versant evaluates communication skills to meet professional standards
for call center agents worldwide.

Tests for Reading, Speaking,
Writing, Listening
Backed by
25 years of science
Across English, Spanish,
Arabic, French, Dutch
Available 24/7
Used in 100 countries
Scored 350M tests
since 1996

Clear communication is a foundation for quality customer service... and The Versant test identifies candidates who are highly qualified.

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Create better brand support and customer experiences
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Improve FCR, CSAT, and net promoter scores
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Make faster, more informed hiring decisions
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Improve employee experience and longevity
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Reduce recruitment costs and mistake hires
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Scale and simplify global recruitment processes

Fortune 500's and growing businesses alike trust Versant by Pearson

Financial Institutions
Tech Companies
Phone Carriers
Logistics Organizations
Clothing Brands
Support Service Providers
Financial Institutions
Tech Companies
Phone Carriers
Logistics Organizations
Clothing Brands
Support Service Providers

Versant tests for professional English and other global languages

Versant 4 Skills Test
30
minutes
70
questions
6 Task Types
• Repeats
• Sentence Builds
• Conversations
• Sentence Completion
• Dictation
• Passage Reconstruction
Languages
Versant Speaking Test
15
minutes
63
questions
6 Task Types
• Reading
• Repeats
• Short Answer Question
• Sentence Builds
• Story Retelling
• Open Questions
Versant Writing Test
35
minutes
42
questions
5 Task Types
• Typing
• Sentence Completion
• Dictation
• Passage Reconstruction
• E-mail Writing
Languages

Candidates can take the placement test anywhere and anytime

Versant - Web Delivery Icon
Web Delivery
Candidates can take any Versant assessment online via desktop or laptop.
Versant - Mobile App Delivery Icon
Mobile App Delivery
Candidates can use Versant’s mobile app to take the spoken test from anywhere–with or without service.
Versant - Software Delivery Icon
Software Delivery
Candidates can take any test onsite with our software based delivery option.

Remote Monitoring

Offsite testing with the added security you desire
Versant + Remote Monitoring allows you to test candidates' English skills anywhere, with added security and validation. Proprietary AI automatically monitors tests, flags suspicious behavior for review, and ensures secure, confident hiring decisions.
Flexible
Provides greater security with the convenience of on-demand testing anytime and anywhere in the world
Secure
Test taker data is securely stored and meets all GDPR standards
Fast
Remote monitoring identifies suspicious behavior and incident reporting available for admin within minutes of test completion
Cost effective
Remote testing improves recruiting and placement efficiency so only the most qualified candidates advance to in-person interviews
Secured by AI, trusted by experts
AI algorithms detect any suspicious activities during testing, empowering administrators to review whether a test result seems authentic.
Image monitoring:
A different face or multiple faces appearing in the video frame, or camera blocked
Video monitoring:
Test taker moving out of camera view, more than one person in camera view, or looking away from the camera multiple times
Browser monitoring:
Navigating away from the test window or changing tabs multiple times will be counted as violations
Complete recording:
Access anytime for audits and reviews. Suspicious segments are highlighted for easy review
Test Administration

Test Administration

Your company will be given access to an online admin system called scorekeeper, where you can:

  • Distribute tests with unique test identification numbers
  • Monitor test taker progress and usage
  • View candidate details and results

Testing Process

  1. Access the Versant Testing System by computer, web, or mobile app
  2. Respond to the test questions or prompts
  3. Responses are instantly sent to the Versant scoring system
  4. Candidate scores and proficiencies are detailed in an online report
Testing Process

Reporting

After a candidate completes a test, score reports are automatically generated with Pearson's patented AI scoring system.

This technology predicts how expert human interviewers would score a test, allowing you to get instant, unbiased results, anywhere in the world.

Versant score reports include detailed descriptions of each candidates' score and how they measure up compared to other scoring scales like the Global Scale of English (GSE), TOEFL, and TOEIC.

View further details on candidate proficiencies and proposed areas of improvement.

Sample of Versant Score Sheet

A Comprehensive Solution for Global Language Proficiency

Explore a full video overview of Versant’s features and how TDSGS can enhance your global recruitment strategies.

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