Cut operational costs and reduce internal workload with reliable back-office outsourcing services that support long-term business growth.
TDS Global Solutions can match you with a pre-vetted outsourcing partner tailored to your business, so your team can focus on higher-value work.
With decades of experience, a proven track record, and a vast vendor network, we match businesses with solution providers that fit real operational needs.
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Back-office outsourcing is the practice of handing off internal, non-customer-facing tasks to an external service provider. These functions often include accounting, data entry, HR support, payroll, and administrative work that keep a business running but are often time-consuming and do not directly generate revenue.
By outsourcing back-office processes, companies can lower operating costs, reduce the strain on their in-house team, and improve consistency across daily operations. It also gives internal teams more time to focus on core business priorities while experienced specialists handle routine processes in the background.
Back-office outsourcing provides a cost-effective way to reduce expenses tied to in-house staffing, training, and infrastructure.
By offloading administrative tasks, internal teams can focus on revenue-driving initiatives and improving customer experience.
Outsourced back-office support services allow businesses to scale support up or down as needs change, without adding internal headcount.
Experienced outsourcing providers follow proven processes that improve accuracy and reliability across back-office operations.
Businesses outsource back-office functions to reduce internal workload and keep daily operations running smoothly.
Here are just some of the back-office services our outsourcing partners can assist with:
Outsourced admin teams handle recurring tasks and coordination work, helping reduce bottlenecks and missed follow-ups.
Specialized teams maintain accurate, up-to-date records at scale, reducing errors that can slow reporting and decision-making.
Outsourcing bookkeeping ensures transactions, reconciliations, and records are handled consistently and on schedule.
External accounting support helps manage compliance, reporting deadlines, and financial processes without relying on limited internal expertise.
Outsourced reporting provides structured, dependable insights that support forecasting and performance tracking.
HR outsourcing supports payroll and employee administration while reducing compliance and process risk.
Outsourced procurement improves purchasing coordination, vendor management, and cost control across suppliers.
IT outsourcing provides high-quality technical support, system maintenance, and troubleshooting to help reduce downtime and keep systems running reliably.
Businesses that outsource back-office services gain more consistent operations, lower costs, and improved process reliability across essential internal functions. The result is streamlined day-to-day execution and stronger operational performance.
Across industries, businesses rely on back-office outsourcing to manage essential internal processes and maintain consistency as operations grow. Here’s an overview of just a few of the industries that can benefit from outsourcing back-office call center services:
Outsourced back-office teams support billing, claims, and administrative work while meeting strict regulatory requirements.
Back-office outsourcing helps manage policy documentation and processing with a focus on accuracy and compliance.
Outsourced teams support reporting and transaction processing within secure, regulated environments.
Back-office support helps manage internal operations and reporting as teams scale.
Outsourcing supports account updates and internal coordination across high-volume operations.
Back-office teams manage order processing and system updates to support smooth sales operations.
Finding the right back-office outsourcing company takes careful vetting and a strong understanding of how to streamline internal operations. TDS Global Solutions can connect your business with pre-vetted back-office service providers that align with your specific workflows and budget considerations. Each partner is evaluated for reliability, process quality, and long-term fit.
From onboarding through ongoing support, outsourced teams take ownership of essential back-office functions while maintaining consistency and accountability. Here’s how it works:
Beyond back-office tasks, our outsourcing partners support a wide range of contact center and BPO functions. These solutions provide flexible support across customer interactions, sales functions, and technical needs.
Below are some of the additional outsourcing services available to support day-to-day operations:
Outsourced inbound teams handle customer inquiries and service requests with consistent coverage and response times.
Outbound support helps manage outreach, follow-ups, and customer communications at scale.
Outsourced customer support teams help resolve issues efficiently while maintaining service standards.
Email support outsourcing ensures timely, organized responses without overwhelming internal inboxes.
Live chat teams provide real-time assistance that helps reduce wait times and improve online engagement.
Outsourced appointment setting helps qualify leads and manage scheduling more efficiently.
Sales outsourcing provides experienced support for prospecting, follow-ups, and pipeline management.
Software outsourcing supports development and technical projects without the overhead of building an internal team.
Back-office outsourcing is one part of what our outsourcing partners offer. If you need support beyond back-office work, we can help you find the right provider.
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