Over the years, outbound call center outsourcing has proven itself as a cost-effective option for upselling existing customers and driving engagements. Our partners’ outbound call center agents are skilled in building rapport, managing customer satisfaction, and always maintaining regulatory compliance.
With decades of experience and a vast vendor network, we match businesses with the solution providers to best satisfy their operational needs.
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In a perfect world, you would contact your customers frequently to upsell and promote cross-selling initiatives. Or maybe you’d simply want to reach out to maintain relationships and reduce customer churn. Unfortunately, the prohibitive cost of an in-house team can make outreach goals hard to realize.
That’s where outbound business process outsourcing (BPO) comes in. With an outsourced outbound sales team, you can start accessing the untapped revenue streams of new, existing, and potential customers that are just waiting to hear about your new initiatives.
Avoid legal trouble and costly fines with an outbound calling partner that stays within all legal and statutory call requirements at all times. Our outbound calling service partners are experts in call timing, data security, and healthcare/HIPAA requirements. TDS Global Solutions allows you to do more than simply outsource your BPO efforts—our partners provide peace of mind, too.
High-quality customer care provided around the clock and across a wide range of industries
Omnichannel customer support for all inbound channels—from fielding phone calls to answering services for chats, emails, and more
Prospecting, cross-selling, up-selling, and follow-up calling that drives positive revenue results, adheres to all legal requirements, and avoids costly fines
Structured outbound services to drive incremental revenue and new customer acquisition
Technical support to allow more bandwidth for your internal resources to handle critical and escalated issues
Back-office operations that can be outsourced, enabling you to focus on core business functions
Real-time live chat solutions via a chat interface, SMS/text, direct messaging, and more
Sales support to amplify revenue growth by strengthening sales operations and lowering customer acquisition costs (CAC)
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Our custom-built solutions are specially designed to meet your business objectives, connecting you with the right provider for your needs. Connect with us today, and find out how we can drive your business to new heights.
