Jon is Founder and President of TeleDevelopment Services, Inc., DBA TDS Global Solutions. Jon plays a strategic role in helping to create appropriate direction and culture of the organization as well as driving new business with the 1,000s of relationships created over the years. He was a National President of the American Teleservices Association (ATA) where he sat on the board spearheading industry direction for over 5 years. Starting his call center career in 1979, Jon spent his first few years starting and managing call center operations for the BF Goodrich Company and General Motors. Jon is the recipient of numerous industry awards, including 2 ATA Telo Awards for Excellence in Telemarketing, and an Award for Customer Contact Excellence from Customer Interface Magazine. In 1999, he was named Industry Pioneer of the Year by Call Center Magazine.
