TeleDevelopment Services, Inc. (TDS) is gearing up for its 15th anniversary in the Philippines early next year.
Since mid-2000s, TeleDevelopment has been at the forefront of the Philippine contact center and business process management (BPM) industry.
Based in Ohio, USA and with operations in Latin America, it started in the Philippines at the onset of 2004. Back then, the Philippines was yet waking up to the boom of the outsourcing industry.
For 2019, companies can look forward to more new solutions, such as service offerings even for non-BPM companies. Moreover, various consultants and subject matter experts of various specializations will benefit from a new training platform.
When it began, TeleDevelopment operated as a training company before it bloomed into a full BPM support services provider.
The company provided high-quality, real-world solutions, deriving its exposure to worldwide best practices with a sense of ingenuity.
As it began providing full-on support services, TeleDevelopment offered agent staffing, client calibration, and accounts management, among others.
Notably, it provided a thorough screening and selection process for the BPM industry, primarily through its Versant language assessment solutions. Moreover, its management recruitment services and English skills assessment tools helped companies grow and move forward with the right talents.
This, in turn, helped client companies make better competitive choices and adapt to the evolving demands of the industry.
Additionally, it provided training programs and public courses, as well as other programs on human resources administrative and startup support. Companies then benefitted in the support of creating their HR policies manual, outsourced payroll processing and record keeping services.
And with TeleDevelopment sister company BPO Career Hub (later renamed WeRK.ph) for digital recruitment, companies additionally get a stronger return on investment for quality talents, taking their business to newer heights.
As it approaches its 15th year, TDS as an end-to-end solutions provider is now serving non-BPM companies.
For market entry and growth, TDS supports both new business startups and continued client growth. It offers market entry and site selection, HR administration, vendor management, payroll, and accounting solutions, among others.
Specifically, it provides cost-effective automated payroll solutions, equipped with an efficient mobile app for better user experience.
Moreover, it offers both public and corporate learning-and-development courses as well as healthcare training and consultancy. With this, companies can avail of the most innovative leadership and learning programs for organizational development.
As a US-certified medical coding and billing training services provider, TDS is at the forefront of providing healthcare information management solutions.
With its Versant products, TDS delivers fully accurate, reliable and fully automated language assessment tests. Because of this, client companies can readily assess the speaking, listening, writing and reading skills of their job candidates.
Finally, companies can transform their recruitment needs with forward-thinking and cutting-edge digital recruitment marketing strategies. TDS specifically designs effective digital and social media recruitment solutions.
For companies who want to hire better-performing talents, TDS can help them find the right fit for their specialized and executive roles.
As an authorized LinkedIn talent solutions partner, TDS also offers employer and corporate branding, targeted recruiting solutions, and more.
#TDS15/TDSat15
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About TDS Global Solutions (formerly TeleDevelopment Services Inc.)
TDS has established key partnerships with organizations to serve and stimulate growth in the IT-BPM industry. It has spent decades providing outsourcing solutions, management consulting services, talent assessments, executive recruitment, and vendor selection & management for crucial departments of call center operations. For more info, please email TDS at marketing@tdsgs.com or dial US number(1-888) 788-4441.
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