Save over 50% on costs by outsourcing your call center services to Belize.
With decades of experience and a vast vendor network, TDS Global Solutions matches businesses with the best call center service providers to satisfy their operational needs.
Companies Served
Global Agents
Countries
Average CSAT Score
Belize is quickly becoming a top outsourcing destination for businesses seeking reliable call center support. As the only country in Central America where English is the official language, it’s an ideal choice for both English-only and bilingual customer service.
The BPO services industry in Belize is valued at $400 million, employing more than 3,000 workers. Belize is effectively tapping into this market, attracting more US companies to outsource their customer service needs for an excellent customer experience at a much lower cost.
With over 30 years of experience, TDS Global Solutions has helped businesses across industries find the ideal outsourcing partners to meet their unique business needs. Whether supplementing an in-house team or fully outsourcing, businesses benefit from expert call center agents handling a range of outbound tasks.
Here’s a snapshot of just a few of the industries that can benefit from outsourcing outbound call center services:
Patient outreach, appointment setting, follow-ups, and proactive engagement for medical, dental, vision, and related industries to improve care and reduce no-shows.
Customer engagement, order confirmations, upselling, abandoned cart follow-ups, and loyalty program outreach.
Lead generation, appointment setting, client nurturing, and follow-up communication for property buyers and sellers.
Customer acquisition, loan and credit card promotions, fraud prevention outreach, and retention campaigns.
Subscription renewals, customer winback, service upgrades, and troubleshooting outreach.
Reservation confirmations, guest satisfaction surveys, loyalty program enrollments, and promotional outreach.
Population
Youth Unemployment Rate (ages 15-34)
GDP
Working Age Population (15-64)
Business Language(s)
English and Spanish
Call Center Industry Growth Rate
Expected CAGR of more than 3% from 2023-2028
High-quality customer care provided around the clock and across a wide range of industries
Omnichannel customer support for all inbound channels—from fielding phone calls to answering services for chats, emails, and more
Prospecting, cross-selling, up-selling, and follow-up calling that drives positive revenue results, adheres to all legal requirements, and avoids costly fines
Structured outbound services to drive incremental revenue and new customer acquisition
Technical support to allow more bandwidth for your internal resources to handle critical and escalated issues
Back-office operations that can be outsourced, enabling you to focus on core business functions
Real-time live chat solutions via a chat interface, SMS/text, direct messaging, and more
Sales support to amplify revenue growth by strengthening sales operations and lowering customer acquisition costs (CAC)
